We value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, process, store, and protect your information in compliance with GDPR and other relevant data protection regulations.

1. Information We Collect

We may collect the following information when you use our website or services:

  • Personal Information: Name, email address, phone number, and other contact details.
  • Usage Data: Information about how you interact with our website (e.g., pages visited, time spent on the site).
  • Payment Information: If applicable, we collect billing details for processing transactions securely.
  • Communication Data: Any information you provide when contacting our support team.

2. How We Use Your Information

We use your personal data to:

  • Provide and improve our services
  • Process inquiries, complaints, and transactions
  • Ensure compliance with legal and regulatory requirements
  • Communicate important updates and information
  • Personalize your user experience

3. Data Storage and Protection

We take strict measures to ensure the security of your data:

  • Encryption: All sensitive data is encrypted during transmission and storage.
  • Access Control: Limited access to personal data only by authorized staff trained in GDPR compliance.
  • Secure Servers: Data is stored on secure servers with advanced firewalls and monitoring systems.

4. Data Sharing and Third-Party Disclosure

We do not sell or trade your personal data. However, we may share information with trusted third parties only for the following purposes:

  • Service Providers: To deliver essential services such as hosting, payment processing, and customer support.
  • Legal Compliance: If required by law or to protect legal rights and security.

Your Rights:

You have the right to:

  • Access, correct, or delete your personal data
  • Withdraw consent for data processing
  • Opt-out of third-party data sharing (unless legally required)

5. Cookies and Tracking

We use cookies to enhance your browsing experience. Cookies help us analyze user behavior and improve our services. You can manage cookie preferences through your browser settings.

6. Your Data Protection Rights (GDPR Compliance)

If you are located in the EU or EEA, you have the following rights under GDPR:

  • Right to Access: Request a copy of your personal data.
  • Right to Rectification: Correct inaccurate information.
  • Right to Erasure: Request data deletion under specific circumstances.
  • Right to Data Portability: Receive your data in a machine-readable format.

For any data-related inquiries, please contact us:

📞 Urgent Concerns: +965 6067 3990

7. Changes to This Privacy Policy

We may update this policy to reflect changes in legal requirements or operational practices. Significant changes will be communicated through our website.

8. Contact Us

For any questions or concerns regarding this Privacy Policy, you may contact us at:

📞 Phone: +965 6067 3990

We are committed to ensuring your data is handled with care and transparency.